Please check to make sure there was not a typo when you entered your code.
You may be able to copy and paste the code from your voucher to the website coupon box to ensure accuracy.
Also, please be sure that you are using the redemption code listed and NOT the voucher’s order number.
If you are still having trouble, please contact our customer service team.
For groupon vouchers, you can complete the form at the following link to retrieve your voucher code: http://www.canvasondemand.com/groupon-code/